Pastoral Care

At its heart, the Bridgeway Pastoral Care Ministry is about being the hands and feet of Jesus. We desire to come alongside those in our congregation in their time of need — to love, support and encourage them when they’ve lost a loved one, or are dealing with a long-term illness, hospitalization or hospice situation, or other of life’s many challenges.

For more information about any of these ministries, please contact Pastor Mark Henkel.


Pastoral Care Ministry Teams

Bridgeway Chaplains

The Bridgeway Chaplain team provides emergency response for situations needing immediate care and support, such as an unexpected death or emergency hospitalization due to accident or illness. To request chaplain support, call the Chaplain Hotline at (916) 952-8887. If you reach voicemail, please leave a detailed message and someone will respond as soon as possible.

Call Chaplain Hotline

Visitation Team

The Visitation Team provides short-term hospital and home visitation for those needing encouragement, spiritual support and prayer. The Visitation Team fills the gap between urgent calls appropriate for Chaplains and the formal, long-term caring relationship offered by Stephen Ministry. To request Visitation Team support, please fill out the Visitation Request form.

Visitation Request Form

Stephen Ministry

Stephen Ministry is a one-on-one care ministry that equips and empowers lay caregivers—called Stephen Ministers—to provide high-quality, confidential, Christ-centered care to people who are hurting. At its core, Stephen Ministry is a ministry of presence—being with people to love, support and encourage them through life’s difficult times.

Stephen Ministry at Bridgeway

Pastoral Support

The Pastoral Support team is a team of pastors or appropriately trained and equipped lay people who are available to meet with those who need short-term pastoral care in order to provide biblical counsel, a listening ear, prayer and compassion. Please fill out the Contact Care & Compassion form and one of our care coordinators will be in touch with you as soon as possible.

Contact Care & Compassion

Cards of Encouragement Team

The Cards of Encouragement team sends cards and letters to those who are battling cancer and other illnesses, to help provide encouragement and comfort. Team members also pray faithfully for those who receive the cards. If someone loses their battle with illness, the team continues to send cards to the surviving family. To request Cards of Encouragement for yourself or someone else, please complete the Cards of Encouragement Request form.

Request Cards of Encouragement

Meals Ministry

The Meals Ministry provides meals on a temporary, emergency basis for those who attend Bridgeway who are going through a time of need, such as the birth of a new baby, illness or hospitalization, or a death in the family. For more information contact To submit a request for meals, please complete the Meals Ministry Request Form.

Request Meals Ministry


It hurts deeply to lose someone. GriefShare is a support group designed to help those who have suffered the loss of a loved one through the grieving process and give them tools for rebuilding their lives. These groups have video-based teaching and are led by a trained facilitator. Those in GriefShare will walk alongside you through one of life’s most difficult experiences. For more information contact GriefShare today.

Contact GriefShare

Bereavement Care Team

The Bereavement Care team assists families with planning and conducting memorial services and receptions. This team also serves as a liaison to other support ministries (e.g., Visitation Team, Meals Ministry, Grief Share, Soul Care, Prayer, etc.) to ensure there is a proper handoff to continuing care.

Contact Bereavement Care